Although many like the
thought of a three-day work week, the extended work shifts are causing burnout,
job dissatisfaction and unhappy clients among nurses. In a new study,
researchers are finding the extended work shifts, while common and popular
among hospital staff nurses, are not all they are touted to be.
Researchers from the University of Pennsylvania School of Nursing
examined the relationship between nurse shift length and patients’ assessment
of care. They determined that nurses working shifts of ten hours or longer were
up to two and a half times more likely than nurses working shorter shifts to
experience burnout and job dissatisfaction. Job performance also appears to
suffer as seven out of ten patient outcomes were significantly and adversely
affected by the longest shifts. “Traditional eight-hour shifts for hospital
nurses are becoming a thing of the past. Bedside nurses increasingly work
twelve-hour shifts. “This schedule gives nurses a three-day work week,
potentially providing better work-life balance and flexibility,” said Amy
Witkoski Stimpfel, Ph.D., R.N., a post-doctoral fellow. “When long shifts are
combined with overtime, shifts that rotate between day and night duty, and
consecutive shifts, nurses are at risk for fatigue and burnout, which may
compromise patient care.”
Researchers studied nurses in
California, New Jersey, Pennsylvania and Florida, states that represents
approximately 25 percent of the United States population and 20 percent of
annual US hospitalizations. Nearly 23,000 registered nurses took part in the
study over a three-year period. Investigators discovered that sixty-five
percent of nurses worked shifts of 12-13 hours, and that the percentages of
nurses reporting burnout and intention to leave their job increased
incrementally as shift length increased. Study findings are reported in the
journal Health Affairs.
In hospitals, which had higher
proportions of nurses working longer shifts, higher percentages of patients
reported that nurses sometimes or never communicated well, pain was sometimes
or never well controlled, and they sometimes or never received help as soon as
they wanted. Study authors recommend restricting the number of consecutive
hours worked, and that state boards of nursing consider whether restrictions on
nurse shift length and voluntary overtime are advisable. They also believe it
would be prudent for nurse management to monitor nurses’ hours worked,
including second jobs. “Nursing leadership should also encourage a workplace
culture that respects nurses’ days off and vacation time, promotes nurse’s
prompt departure at the end of a scheduled shift, and allows nurses to refuse
to work overtime without retribution,” noted Dr. Witkoski Stimpfel. “These
types of policies that facilitate manageable work hours can contribute to the
development of a healthier nursing workforce, prepared to manage the complex
care needs of patients and their families.”
Source: Psych Central
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